The help center your
customers will actually use

Write once, publish anywhere. Your docs live on your domain, load in milliseconds, and power your AI agent, with no separate tool needed.

Beautiful docs, built right in

A block editor for writing, a static site generator for delivery. Your help center lives on your domain, loads in milliseconds, and ranks on Google.

Notion-like block editor

Write and structure your docs with a clean block-based editor. No markdown knowledge required.

Statically generated

Your knowledge base is pre-rendered at build time. Millisecond load times and great SEO out of the box.

Custom domain

Serve your docs on your own domain. Fully white-labelled, no Fernand branding.

Custom JS & CSS

Inject your own scripts and styles to match your brand or add custom behaviour.

Light & dark mode

Built-in support for both appearances. Your readers get the mode that matches their system preference.

Unlimited articles & collections

No caps on content. Organise everything into collections at no extra cost.

An AI that actually knows your product

Train it once on your docs, past replies, Q&As, and files. It powers everything across Fernand. The same knowledge, used everywhere.

Smart replies

Suggested replies in the inbox, grounded in your training data.

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Automated AI drafts

Rules trigger AI-written draft responses that match your tone and content.

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AI summaries

Conversations summarised automatically so your team gets context at a glance.

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Chat widget agent

The AI agent in your widget answers from your training before involving a human.

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KB article generation

Write help articles faster with AI suggestions built from what you've trained.

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