One script tag. Your customers get live chat, your knowledge base, and an AI agent that answers instantly. Fully branded, no third-party look.
Drop one script tag and your customers get a fully branded support widget: live chat, your knowledge base, and an AI agent that answers instantly.
Answers instantly from your docs. Only escalates when it can't resolve the issue.
Needs a human? The conversation lands in your inbox with full context already there.
Your help articles surface inside the widget. Customers find answers without leaving your product.
Customise colors, copy, and layout to match your product. No Fernand branding unless you want it.
Pass user identity securely so you always know who you're talking to. No "what's your email?" friction.
React, plain HTML, Google Tag Manager, or Framer. One snippet, any stack.
Train it once on your docs, past replies, Q&As, and files. It powers everything across Fernand. The same knowledge, used everywhere.
Rules trigger AI-written draft responses that match your tone and content.
Learn more →Conversations summarised automatically so your team gets context at a glance.
Learn more →The AI agent in your widget answers from your training before involving a human.
Learn more →Write help articles faster with AI suggestions built from what you've trained.
Learn more →