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  • Dodo Payments integration

    Dodo Payments integration in Fernand

    We’re excited to introduce the Fernand × Dodo Payments integration. Dodo Payments is built for AI-first companies, and you can now connect it directly to Fernand.

    What it does

    • See payer status at a glance
      Check whether someone is a Dodo Payments customer, which plan they’re on, and what they’ve purchased, all in the conversation list and sidebar.
    • Prioritize support
      Use Dodo Payments customer and plan details to tag or assign conversations, so customers on specific plans get the right attention.
    • Automate with customer data
      Build Fernand rules using conditions such as whether a contact is a customer or has a paid plan. Trigger replies, assignments, tags, status changes, or webhooks.

    How to connect

    • Go to Settings → Integrations in Fernand, or press G, then S.
    • Click Connect Dodo Payments.
    • Authorize Fernand in Dodo Payments.
    • Fernand will start syncing customer and subscription data to matched conversations.

    Bring your payment context into the inbox and spend less time switching tabs to understand who you’re helping. For the full setup, see the Dodo Payments integration guide.